Frequently Asked Questions

COVID-19 (Coronavirus)

ÉCHAPPE TOI SI TU PEUX® signed the #JouonsEnConfiance (Let’s Play With Confidence) charter, which defines a health protocol that translates, among other things, into:
– wearing a face protect for players and staff.
– hand washing or the use of hydro-alcoholic gel made available on your arrival and departure.
– strengthening disinfection of play areas.
– the reservation of game sessions must be done online.

Each reservation that could not be honored resulted in the sending of a credit in the form of a gift voucher.
The credit was sent by email after the date of your reservation. This gift voucher is valid for 1 year from the date of issue.

BOOKING

It’s of course possible to add someone, to do son contact us by phone : +33 (0)2 51 65 50 73. The complement will be billed considering the price degression allowed for the other players. However, it is not possible to remove a person on a booking that’s already been paid.

It is not possible to add a person if the maximum authorized capacity has already been reached.
Our escape rooms and mysteries are designed for groupe from 2 to 6 people, however, for technical and security reasons, some of our rooms are designed for groups of 5 people. In any cases, the maximum amount of people allowed in one room is stated on presentations pages and during the online booking.
If your group is numbered with more people than the maximum authorized, we suggest you to book another escape room for the same time window available.

Its is possible to play in our escape room from 10, with and adult or guardian. From 16, adult or guardian is not mandatory.

Yes, you will receive an automatic booking confirmation in your mailbox, only few minutes after your online booking.
If this email doesn’t appear in you mail box, we advise you to check your spam. If any doubts, don’t hesitate to contact us.
Please note that the mail confirmation doesn’t have to be shown the day you come to play.

All our website pages gets a SSL, Security Sockets Layer protection.
This security can be seen on the website address that starts with https://, and not with http://, and by the lock drawn next to it.
Moreover, we inform you that at no time we have access to you banking datas.

GIFT VOURCHER

You can pay the remaining sum with a credit card at the end of the booking procedure online.

No, gift vourchers bought in one game center can only be used in his very same game center.

Yes, for that you only have to separate the differents codes with a comma.

If when you try to buy or use a gift-check you are directed to our booking calendar, process as followed :
Make sure you have the latest version of your Internet browser.
Exit ÉCHAPPE TOI SI TU PEUX® website, empty your browser cache, and history. Close and restart your browser.
If you have troubles anyways, don’t hesitate to contact us.

ACCESS

ESSARTS-EN-BOCAGE is a new city born from the merger of Boulogne, Les Essarts, L’Oie and Sainte-Florence on January 1st, 2016.
The time that mapping services are up to date, you can locate us on the old city of the OIE (85140).